Shipping policy

Thank you for shopping at Aethel Arc Supplies. We are dedicated to delivering your smart essentials quickly and reliably. Below are the terms and conditions that constitute our Shipping Policy.

1. SHIPMENT PROCESSING TIME

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

2. SHIPPING RATES AND DELIVERY ESTIMATES 

Shipping charges for your order will be calculated and displayed at checkout. We partner with reliable global fulfillment networks to bring you the best rates and delivery times.

• Standard Shipping: Estimated 7–15 business days (depending on destination).

NOTE: Delivery delays can occasionally occur due to customs processing or carrier peak seasons.

3. SHIPMENT CONFIRMATION AND ORDER TRACKING 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24–48 hours.

4. CUSTOMS, DUTIES AND TAXES

Aethel Arc Supplies is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. DAMAGES 

If you receive your order damaged, please save all packaging materials and damaged goods, and contact our support team immediately at [Insert Support Email] so we can arrange a replacement or refund.